Frequently Asked Questions (FAQ)

What is PT Jelajah Golf Sejahtera?

PT Jelajah Golf Sejahtera is a luxury golf travel and leisure experience company specializing in premium golf tourism, customized golf holidays, corporate golf events, and exclusive lifestyle experiences in Bali and Indonesia.

What services does Jelajah Golf Sejahtera provide?

Our services include golf travel packages, tee time reservation, luxury hotel & villa accommodation, private transport & chauffeur service, fine dining experiences, spa & wellness treatments, yacht charter & private leisure experiences, professional photo & video documentation, corporate golf event arrangement, and customized luxury travel experiences.

What makes Jelajah Golf Sejahtera different?

We focus on one-stop golf travel solutions, premium hospitality standards, luxury lifestyle experiences, personalized golf journeys, seamless travel coordination, professional concierge service, and tailor-made experiences.

Are you a travel agency or golf organizer?

We are both.
We specialize in golf tourism, luxury leisure experiences, corporate golf events, incentive travel, and golf concierge services.

Where is your company based?

We are based in Bali, Indonesia.

Do you only operate in Bali?

Currently Bali is our signature destination, but we are also developing golf travel experiences across Indonesia and international destinations.

Who are your typical clients?

Our clients include international golf travelers, luxury leisure travelers, corporate executives, golf communities, honeymoon golfers, corporate incentive groups, weekend golfers, and lifestyle travelers.

Do you provide services for beginners?

Yes.
We also offer driving range experiences, intro coaching, beginner golf sessions, and casual golf lifestyle packages.

Can non-golfers join the trip?

Absolutely.
We can arrange spa experiences, cultural tours, fine dining, beach club visits, yacht activities, wellness sessions, and lifestyle photography.

Do you provide fully customized experiences?

Yes.
Every itinerary can be customized based on budget, travel duration, golf preferences, lifestyle interests, wellness requests, and corporate needs.

 

GOLF PACKAGES

What golf packages do you offer?

We offer various signature experiences including Bali Ultimate Luxury Golf & Yacht Escape, Bali Golf Cliff Romance Experience, Bali Golf, Culture & Wellness Journey, Corporate Golf Incentive Yacht, Bali Golf Adventure Experience, Bali Golf Discovery – Short Stay, and Mountain Stay & Play Experience.

What golf courses are included in your packages?

Some featured golf courses include Bali National Golf Club, New Kuta Golf, and Handara Golf.

Do your packages include tee time reservations?

Yes.
We provide tee time booking, golf concierge coordination, and schedule management.

Can I request specific tee times?

Yes, subject to golf course availability.

Do you provide golf concierge services?

Yes.
Our concierge service includes tee time coordination, caddy coordination, transportation scheduling, and golf itinerary assistance.

Are golf carts included?

It depends on the golf course policy and selected package.

Are caddies included?

Some packages include caddy fees while others may require direct payment at the golf course.

Can I rent golf clubs?

Yes.
We can arrange full golf club sets, premium clubs, left-handed clubs, and beginner equipment.

Do you provide golf lessons?

Yes, optional golf coaching sessions can be arranged.

Can I bring my own golf clubs?

Absolutely.

 

LUXURY & LIFESTYLE EXPERIENCES

Do you offer yacht experiences?

Yes.
We provide private yacht charter, yacht dinner experiences, sunset yacht networking, and floating lunch experiences.

What is included in the yacht experience?

Depending on the package, inclusions may include snorkeling, paddle board, floating lunch, DJ or live band, sunset cruise, and professional documentation.

Do you offer helicopter transfers?

Yes, helicopter transfer is available as an exclusive add-on experience.

Do you provide luxury transportation?

Yes.
Available vehicles include Alphard, Vellfire, Hiace, and premium private vehicles.

Are airport transfers included?

Airport transfer can be included depending on the selected package.

Do you offer fine dining experiences?

Yes.
We can arrange private dining, romantic dinners, premium seafood dinners, and golf group dining.

Can you arrange romantic experiences?

Yes.
We offer cliff romantic dinner, couple spa, honeymoon golf escape, and cinematic couple documentation.

Do you provide photography and videography?

Yes.
We provide professional photography, cinematic videos, drone footage, lifestyle shoots, and social media reels.

Can we request same-day edited videos?

Yes, subject to availability.

Do you provide drone documentation?

Yes, depending on location permissions and weather conditions.

 

WELLNESS & SPA

Do you offer spa and wellness experiences?

Yes.
We provide Balinese spa treatments, golf recovery spa, wellness relaxation, and couple spa experiences.

What is a golf recovery spa?

A specially designed spa treatment focused on muscle relaxation and post-golf recovery.

Do you provide yoga sessions?

Yes.
Selected wellness packages include morning yoga, wellness activities, and relaxation sessions.

Can wellness activities be combined with golf?

Absolutely.
Golf and wellness integration is one of our signature concepts.

Are spa experiences private?

Yes, private spa experiences are available for individuals and groups.

 

CORPORATE & EVENTS

Do you organize corporate golf events?

Yes.
We specialize in corporate golf tournaments, executive outings, networking golf events, and incentive trips.

Can you organize golf tournaments?

Yes.
We can handle tournament setup, branding, trophy arrangement, registration, documentation, and networking sessions.

Do you provide event branding?

Yes.
We offer trophy branding, corporate branding, event setup, and sponsor visibility.

Is there a minimum number of participants for corporate events?

Some corporate packages require minimum participants, typically 20–25 pax.

Do you provide MC and sound systems?

Yes, available for corporate networking events and driving range events.

Can companies customize their own golf event?

Absolutely.
We provide fully tailored corporate event concepts.

 

DRIVING RANGE EXPERIENCES

Do you offer driving range packages?

Yes.
We offer lifestyle driving range sessions, sunset golf sessions, and corporate networking nights.

What is included in the driving range lifestyle package?

The package may include golf balls, club rental, coffee or mocktail, short video reels, and optional intro coaching.

Do you offer golf experiences for influencers or content creators?

Yes.
We provide lifestyle content creation, golf reels, social media documentation, and cinematic content.

Can driving range events be used for networking?

Yes.
We provide corporate networking driving range events with games, F&B, branding, and entertainment.

 

ACCOMMODATION

What type of hotels do you use?

We collaborate with luxury resorts, golf resorts, cliff-view hotels, mountain resorts, villas, and premium lifestyle hotels.

Can I choose my own hotel?

Yes, depending on the package structure and availability.

Do you provide villa stays?

Yes.
Luxury villas can be arranged upon request.

Are breakfasts included?

Most packages include daily breakfast.

Can you arrange long stays?

Yes.
Extended stays are available.

 

BOOKING & PAYMENT

How can I make a booking?

You can book through WhatsApp, email, direct inquiry, or corporate proposal request.

Is a deposit required?

Yes, deposits are generally required to secure reservations.

What payment methods do you accept?

We accept bank transfer, international transfer, and corporate payment arrangements.

Do you issue invoices?

Yes.
Official invoices and quotations are available.

Can international clients pay in foreign currency?

Yes, depending on agreement and payment arrangements.

 

CUSTOMIZATION

Can I combine golf with cultural experiences?

Yes.
We offer temple tours, rice terrace visits, culinary experiences, and Balinese culture journeys.

Can you arrange adventure activities?

Yes.
Adventure options include ATV, sunrise jeep tour, and rafting.

Can we add beach club experiences?

Yes.

Can I create my own package?

Absolutely.
Every package can be personalized.

Do you provide premium souvenirs?

Yes.
Exclusive golf souvenirs are available in selected packages.

 

B2B & PARTNERSHIP

Do you accept B2B partnerships?

Yes.
We work with travel agents, hotels, resorts, golf clubs, corporate companies, and MICE organizers.

What partnership models are available?

Partnership models include contract rates, revenue sharing, bundled products, and project-based cooperation.

Do you provide special partner rates?

Yes.
Special contracted rates are available for partners.

Do you work with overseas agents?

Yes.
International partnerships are part of our business strategy.

Can hotels collaborate with Jelajah Golf Sejahtera?

Yes.
We actively collaborate with hotels, villas, golf resorts, and wellness providers.

 

CLIENT EXPERIENCE

Is your service suitable for VIP guests?

Yes.
We specialize in premium and VIP experiences.

Do you provide dedicated support during the trip?

Yes.
Our team provides travel coordination and guest support throughout the journey.

Can you handle executive-level hospitality?

Absolutely.
We specialize in executive and luxury hospitality experiences.

Are your experiences private?

Yes, many of our experiences are private and exclusive.

Can families join the trip?

Yes.
Family-friendly arrangements can be customized.

What is your core business focus?

We focus on golf tourism, luxury leisure, corporate golf experiences, and premium hospitality.

What value do you offer clients?

We provide seamless travel arrangements, luxury golf experiences, personalized service, exclusive access, and premium hospitality.

Why is Bali ideal for golf tourism?

Because Bali offers world-class golf courses, luxury resorts, beautiful landscapes, wellness culture, premium hospitality, and international accessibility.

What is your long-term vision?

To become one of Indonesia’s leading and most trusted golf travel specialists.

 

FINAL QUESTIONS

Why should clients choose Jelajah Golf Sejahtera?

Because we combine golf, luxury lifestyle, wellness, hospitality, professional coordination, and exclusive experiences into one seamless premium journey.

Is every trip customizable?

Yes.
Customization is one of our core strengths.

Do you focus on premium experiences only?

Our primary focus is premium and luxury travel, but we can also customize flexible experiences based on client needs.

Do you provide luxury concierge-level service?

Yes.
We aim to deliver international-standard hospitality and personalized service.

How can I start planning my golf trip?

Simply contact our team with your travel dates, number of guests, preferred golf experience, accommodation preference, and budget range, and we will create a personalized proposal for you.